Terms of delivery 15.7.2019
We send orders to the EU countries, Japan, Kanada, South-Korea and USA. You'll find all Countries from the menu. When ordering to the other countries, please contact us by email.
You can also order products at another address, for example as a gift, to add the shipping address to the details field.
The subscriber must be 18 years of age or have the guardian's consent given by email.
We will answer any questions by email or phone. Below you will find contact information.
Product prices include Finnish VAT 24%, tax breakdown can be seen in shopping cart and delivery confirmation.
Possible shipping costs will be added to the total purchases and displayed in the shopping cart.
The ordered products can be paid for by all the payment methods available at Paytrail.
Payments with Visa, Visa Electron or MasterCard.
If you want to pay with Visa, Visa Electron, MasterCard or other credit cards displayed at the checkout, Riiminka will only act as a marketer of products and services and will also deliver the products to the buyer. Paytrail (Suomen Verkkomaksut Oy) is responsible for complaints.
Paytrail works with Visa, Visa Electron or MasterCard as the seller of the product and the deal is created between the customer and Paytrail. The seller is responsible for all trade related obligations. Paytrail is also a payee.
Paytrail (Suomen Verkkomaksut Oy), Business ID: 2122839-7
Program Series 10
Phone: 0207 181830
Paytrail's (2122839-7) payment and financing service for online banking is implemented in cooperation with Finnish banks and credit institutions. Paytrail buys a payment and pays it to the merchant. From the user's perspective, the service works just like traditional online payment.
For the time being, there is free shipping within the EU.
In the future, any shipping costs will be determined by the size of the order. Choose a letter as the delivery method if you only order one small product. Otherwise, choose a package or pickup from the store as the order form.
In the To the Recipient's Door as Agreed service (+€ 12), the parcel delivery time is agreed with the recipient in Finland. The service is available in bigger cities and urban areas from 9 a.m. until 9 p.m., and elsewhere mainly from 9 a.m. until 4 p.m. With this service, Posti contacts the recipient and agrees on the delivery date and time frame. The price of the service for € 12 will be added to the package for € 5.90. Total 17,90 €. Payment is not refunded upon cancellation.
If delivery is delayed, we'll contact you as soon as possible.
Shipments are delivered by letter or parcel via Finnish Posti.
In the To the Recipient's Door as Agreed service 17,90€.
You can also pickup products directly from our stores without shipping costs:
JYVÄSKYLÄ: RIIMINKA & Aleksiina Design, Toivola Old Yard,Cygnaeuksenkatu 2, 40100 Jyväskylä
TAMPERE: RIIMINKA & Aleksiina Design -Onemanband OMB, Hatanpään valtatie 6, 33100 Tampere
FISKASR: RIIMINKA & Aleksiina Design, Fiskarsintie 360, 10470 Fiskars
When your order is ready to be picked up, we will send you a text message / email about it.
RIGHT OF WITHDRAWAL
The customer has the right to cancel the transaction within 14 days, either verbally or in writing. Below you will find contact information. The product must be shipped within 14 days of cancellation.
According to the Consumer Protection Act: "If the consumer has received the goods, he must keep it substantially unchanged and unrestricted until he decides to keep the goods.
However, if the consumer withdraws from the contract after the goods are put into service, he shall be liable for the value of the contract. Goods shall not be deemed to have been put into service if the consumer has treated the goods only as necessary for the purpose of ascertaining their nature, characteristics and functionality. "
The product may be tested and matched as in the store. Any other use of the product is considered as commissioning. (Guidance for Consumer Advisory Board 12.12.2018).
We do not accept hygiene products, underwear and earrings as returns.
You must include or copy the original shipping list. Customer return is free to the customer in Finland. Returns from other countries will be paid by the customer and the shipping price will not be refunded. In the case of returning the entire shipment in Finland, we will also refund the original postage collected from the customer. We do not redeem postage returns.
When you return your product from the Finland area, first contact firstname.lastname@example.org to get a return code for the postal package. You can send the items in the letter to Riiminka at the address below. We will return a letter payment with a refund.
We will refund or replace incorrect products.
If the shipment is damaged during shipping, please contact the Post directly.
Your personal information will not be disclosed to third parties and will only be used for the purpose of managing your customer relationship.
We reserve the right to change terms and prices.
CONTACT & INFO
Hanna / +358 40 7028364
RIIMINKA // Onemanband OMB
Hatanpään valtatie 6, 33100 Tampere, FINLAND
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